NUR ASIFA KURNIA SARI; SAMSUALAM; MUH. KHIDRI ALWI. Analisis Harapan Dan Persepsi Kualitas Pelayanan Terhadap Kepuasan Pasien Di Ruang Rawat Inap Rumah Sakit Ibnu Sina Makassar. PROFESSIONAL HEALTH JOURNAL, [S. l.], v. 5, n. 1sp, p. 219–231, 2023. DOI: 10.54832/phj.v5i1sp.630. Disponível em: https://ojsstikesbanyuwangi.com/index.php/PHJ/article/view/630. Acesso em: 30 apr. 2025.